{"id":11346,"date":"2017-03-15T16:00:00","date_gmt":"2017-03-15T16:00:00","guid":{"rendered":"https:\/\/zapliance.com\/?p=11346"},"modified":"2022-12-09T15:11:27","modified_gmt":"2022-12-09T15:11:27","slug":"duplicate-payments-in-sap-reducing-false-positives-using-a-utility-analysis","status":"publish","type":"post","link":"https:\/\/zapliance.com\/en\/blog\/duplicate-payments-in-sap-reducing-false-positives-using-a-utility-analysis\/","title":{"rendered":"Duplicate Payments in SAP: Reducing False Positives using a Utility Analysis"},"content":{"rendered":"\n<p>\u201cHow can we reduce the amount of results of twice payed invoices?\u201d was a question in the preparation of this blog post. In collaboration with the Professor and my vague recollection of past business administration lectures, we opted for a utility analysis. Therefore, the combination of Professional Judgement and hard facts of data analytics should become a part of this article.<\/p>\n\n\n\n<p><strong>Part III of the series: \u201cUncovering duplicate payments\u201d<\/strong><\/p>\n\n\n\n<p>1.\u00a0<a href=\"https:\/\/zapliance.com\/en\/cashback-how-the-audit-department-pays-off-with-duplicate-payments\" target=\"_blank\" rel=\"noreferrer noopener\">Cashback: How the audit department pays off with duplicate payments<\/a><br>2.\u00a0<a href=\"https:\/\/zapliance.com\/en\/3-steps-to-uncover-duplicate-payments-in-sap\" target=\"_blank\" rel=\"noreferrer noopener\">3 steps for detecting duplicate payments in SAP<\/a><br><strong>3. Duplicate Payments in SAP: Reducing False Positives using a Utility Analysis<\/strong><br>4.\u00a0<a href=\"https:\/\/zapliance.com\/en\/how-to-prevent-duplicate-payments-in-sap-with-the-internal-control-system\" target=\"_blank\" rel=\"noreferrer noopener\">How to prevent Duplicate Payments in SAP with the Internal Control System<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Why conduct a utility analysis for potential SAP duplicate payments?<\/h2>\n\n\n\n<p>\u201c<em>The term utility analysis (UA) can have a host of different meanings depending on the field of study. In general, it refers to processes that predict the usefulness (utility) of decision options.&nbsp;<\/em>\u201c<br>Source:&nbsp;<a href=\"https:\/\/www.sciencedirect.com\/sdfe\/pdf\/download\/eid\/1-s2.0-S0010880403900243\/first-page-pdf\">Michael C. Sturman Ph.D<\/a><\/p>\n\n\n\n<p>In our case, the problem is characterized as the twice payed invoice in SAP. As each company has its own processes, your&nbsp;<strong>Professional Judgement&nbsp;<\/strong>is required, to successfully implement a&nbsp;<strong>utility analysis<\/strong>. Nobody knows the company you are working in better than you do! Therefore, your expertise is needed at this point. I would like to show you an example of&nbsp;how a utility analysis looks&nbsp;like, which purpose it fulfils and to which extent it may or may not be used.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What is the objective of a utility analysis?<\/h2>\n\n\n\n<p>I am using the utility analysis to&nbsp;<strong>prioritize<\/strong>&nbsp;the identified amounts from the 2nd post of this series. At the end of this post, you will receive a list, ranking the probability for a potential duplicate payment from highest to lowest.&nbsp;<\/p>\n\n\n\n<p>Enough&nbsp;<em>theory&nbsp;<\/em>for now \u2013 Let\u2019s get started!<\/p>\n\n\n\n<p>For the implementation of the utility analysis, I will use parts of the results from the instruction introduced in the last series. You can download it&nbsp;here:<\/p>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/2492072\/c5dd4f40-b20f-4354-b274-daeabaff35a1\"><img decoding=\"async\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/2492072\/c5dd4f40-b20f-4354-b274-daeabaff35a1.png\" alt=\"Download\u00a0now!\"\/><\/a><\/figure>\n\n\n\n<p>After you have downloaded the instruction and used the SQL statement, we can start. By using the SQL Statement, you will obtain&nbsp;<strong>10 document pairs<\/strong>&nbsp;showing&nbsp;the same amount. However, you do not need each field&nbsp;of the results for the implementation of the utility analysis. According to the 10 document pairs, you begin by creating an overview of the document pairs. It does not matter, if&nbsp;a document is number 1 or number 2. You should only eliminate duplicate entries, showing the same amount and having the same documents once in cell BELNR1 and once in cell BELNR2. My table looks as follows:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Case<\/strong><\/td><td><strong>BELNR1<\/strong><\/td><td><strong>BELNR2<\/strong><\/td><td><strong>Same amount<\/strong><\/td><\/tr><tr><td>1<\/td><td>2000000185<\/td><td>2000000151<\/td><td>770195,23\u20ac<\/td><\/tr><tr><td>2<\/td><td>2000000188<\/td><td>2000000154<\/td><td>575964,94\u20ac<\/td><\/tr><tr><td>3<\/td><td>2000000190<\/td><td>2000000156<\/td><td>448569,57\u20ac<\/td><\/tr><tr><td>4<\/td><td>2000000186<\/td><td>2000000152<\/td><td>316526,42\u20ac<\/td><\/tr><tr><td>5<\/td><td>2000000155<\/td><td>2000000189<\/td><td>216692,30\u20ac<\/td><\/tr><tr><td>6<\/td><td>1500000002<\/td><td>100008630<\/td><td>32000\u20ac<\/td><\/tr><tr><td>7<\/td><td>100008654<\/td><td>100008630<\/td><td>32000\u20ac<\/td><\/tr><tr><td>8<\/td><td>1500000000<\/td><td>100008654<\/td><td>32000\u20ac<\/td><\/tr><tr><td>9<\/td><td>100008630<\/td><td>100008654<\/td><td>32000\u20ac<\/td><\/tr><tr><td>10<\/td><td>100008654<\/td><td>1500000002<\/td><td>32000\u20ac<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>After identifying the 10 highest duplicate amounts, stay calm in your seat. The duplicate amounts do not already represent&nbsp;<strong>twice payed invoices<\/strong>. For the time being, only a&nbsp;<strong>reasonable&nbsp;suspicion<\/strong>&nbsp;exists. In the following we will enrich&nbsp;the cases&nbsp;with the help of the utility analysis.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">The approach, or how to reach the target<\/h3>\n\n\n\n<p>After defining the target, the analyses&nbsp;basically consist of the three following steps:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Selection of criteria<\/li>\n\n\n\n<li>Weighting of the criteria<\/li>\n\n\n\n<li>Evaluation of alternatives<\/li>\n<\/ol>\n\n\n\n<p>Before thinking&nbsp;about the weighting of the criteria, you must&nbsp;<strong>select&nbsp;criteria<\/strong>&nbsp;first. For this purpose, you may&nbsp;use our&nbsp;criteria from the last blog post:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Same amount on different documents and<\/li>\n\n\n\n<li>Same&nbsp;posting date and<\/li>\n\n\n\n<li>Same&nbsp;document date and<\/li>\n\n\n\n<li>Same document type and<\/li>\n\n\n\n<li>Same&nbsp;accounting account and<\/li>\n\n\n\n<li>Same vendor and<\/li>\n\n\n\n<li>Same external invoice number.<\/li>\n<\/ul>\n\n\n\n<p>The&nbsp;<strong>same amount<\/strong>&nbsp;on different documents represents a&nbsp;<strong>sufficient condition&nbsp;<\/strong>\u2013 without duplicate amounts no duplicate payment! Therefore,&nbsp;we will not consider the same amount as criteria&nbsp;and only use&nbsp;the six remaining criteria.<\/p>\n\n\n\n<p>In the next step, you build the utility analysis based on the six criteria&nbsp;and allocate the&nbsp;<strong>weighting<\/strong>&nbsp;in percentage. You can also select points, but you will need to watch the scale. I chose percentage, where 100% imply the accordance of all the criteria. A little&nbsp;tip at this point: Do not use more than 5 to 7 criteria, because the weighting will be too small and under these circumstances important criteria might not receive the adequate significance or even exert to much influence. In my case, I built the following scale and would like to explain it to you:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Criteria<\/strong><\/td><td><strong>Weighting<\/strong><\/td><\/tr><tr><td>same posting date<\/td><td>10%<\/td><\/tr><tr><td>same document date<\/td><td>15%<\/td><\/tr><tr><td>same document type<\/td><td>15%<\/td><\/tr><tr><td>same accounting account<\/td><td>15%<\/td><\/tr><tr><td>same vendor<\/td><td>25%<\/td><\/tr><tr><td>same external invoice number<\/td><td>20%<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>These values are not randomly selected, but originate from certain preliminary considerations. This is where you come into play: trust your own&nbsp;<strong>Professional Judgement<\/strong>&nbsp;and engage into&nbsp;preliminary considerations. Here are some interesting questions that I would like to share with you (incomplete list):<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Is it possible to post on different days because of the&nbsp;<strong>personnel situation<\/strong>?<\/li>\n\n\n\n<li>Did your employees receive any&nbsp;<strong>trainings<\/strong>&nbsp;in the past year?<\/li>\n\n\n\n<li>What is the maturity level of your&nbsp;<strong>internal control system<\/strong>?<\/li>\n<\/ol>\n\n\n\n<p>Think about<strong>&nbsp;scenarios<\/strong>&nbsp;that could influence the weighting.<\/p>\n\n\n\n<p>In my case, the criterion with the highest&nbsp;weighting is the same vendor, followed by the external invoice number. From my point of view, this combination seems to be the most likely, because of the current staffing in the department.&nbsp;<\/p>\n\n\n\n<p><em>Why?<\/em>:<\/p>\n\n\n\n<p>Because in my virtual company, two people&nbsp;are working in the accounts payable department.&nbsp;One of them is a part-time employee, working&nbsp;from Monday till Wednesday. The second employee is a full-time employee. Resulting from this constellation, it could be possible&nbsp;that an invoice is being posted by mistake once by the full-time employee on Thursdays. Afterwards, it ends up on the desk of the part-time employee by mistake and is posted again&nbsp;on Mondays. Because of this, the same posting date (10%) is less relevant to me than the document date (15%). Resulting from this constellation, the vendor and the external invoice number ideally match. A perfect scenario for a duplicate payment, don\u2019t you think?<\/p>\n\n\n\n<p>The&nbsp;<strong>valuation standard<\/strong>&nbsp;is constructed easily, as you only differentiate&nbsp;between specified (yes) and not specified (no). At this point, the advantages of data analyses&nbsp;come into play (e.g. BELNR1 and BELNR2 have the same document type (yes) or not (no)). There is no \u201cmaybe\u201d at this point. In the next step, you should look up all the criteria in your SAP system and put them into a second table. You can do this by calling the&nbsp;<strong>SAP transaction<\/strong>&nbsp;\u201cSE16n\u201d or simply \u201cSE16\u201d. The information needed can be found in the table \u201c<em>BSEG<\/em>\u201c.&nbsp;Consequently, you receive&nbsp;a certain&nbsp;<strong>black-and-white picture<\/strong>&nbsp;from the data analyses&nbsp;in your SAP system.<\/p>\n\n\n\n<p>As soon as you have identified all the criteria in your SAP system, you can produce the following table, which also includes the weighting:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>&nbsp;<\/td><td><\/td><td><strong>Case<\/strong><\/td><\/tr><tr><td>&nbsp;<\/td><td><strong>Weighting<\/strong><\/td><td><strong>1<\/strong><\/td><td><strong>2<\/strong><\/td><td><strong>3<\/strong><\/td><td><strong>4<\/strong><\/td><td><strong>5<\/strong><\/td><td><strong>6<\/strong><\/td><td><strong>7<\/strong><\/td><td><strong>8<\/strong><\/td><td><strong>9<\/strong><\/td><td><strong>10<\/strong><\/td><\/tr><tr><td><strong>same posting date<\/strong><\/td><td>10%<\/td><td>Yes<\/td><td>Yes<\/td><td>No<\/td><td>No<\/td><td>No<\/td><td>Yes<\/td><td>Yes<\/td><td>No<\/td><td>Yes<\/td><td>Yes<\/td><\/tr><tr><td><strong>same document date<\/strong><\/td><td>15%<\/td><td>Yes<\/td><td>Yes<\/td><td>No<\/td><td>No<\/td><td>No<\/td><td>No<\/td><td>Yes<\/td><td>No<\/td><td>Yes<\/td><td>No<\/td><\/tr><tr><td><strong>same document type<\/strong><\/td><td>15%<\/td><td>No<\/td><td>Yes<\/td><td>Yes<\/td><td>No<\/td><td>Yes<\/td><td>Yes<\/td><td>No<\/td><td>Yes<\/td><td>No<\/td><td>Yes<\/td><\/tr><tr><td><strong>same document type<\/strong><\/td><td>15%<\/td><td>No<\/td><td>No<\/td><td>Yes<\/td><td>No<\/td><td>No<\/td><td>No<\/td><td>No<\/td><td>Yes<\/td><td>No<\/td><td>Yes<\/td><\/tr><tr><td><strong>same vendor<\/strong><\/td><td>25%<\/td><td>No<\/td><td>No<\/td><td>Yes<\/td><td>Yes<\/td><td>No<\/td><td>No<\/td><td>Yes<\/td><td>Yes<\/td><td>No<\/td><td>Yes<\/td><\/tr><tr><td><strong>same external invoice number<\/strong><\/td><td>20%<\/td><td>Yes<\/td><td>Yes<\/td><td>No<\/td><td>Yes<\/td><td>No<\/td><td>No<\/td><td>No<\/td><td>Yes<\/td><td>Yes<\/td><td>No<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>To finally calculate the probability of a&nbsp;<strong>potential twice payed invoice<\/strong>, simply add all the weightings of the criteria that have the specification (yes).<\/p>\n\n\n\n<p>For the first case, the calculation of the probability looks as follows:<\/p>\n\n\n\n<p>posting date (10%) + document date (15%) + invoice number (20%) = 45%<\/p>\n\n\n\n<p>Calculating the&nbsp;<strong>probabilities<\/strong>&nbsp;for every case:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Case<\/strong><\/td><td><strong>Probability<\/strong><\/td><\/tr><tr><td>1<\/td><td>45%<\/td><\/tr><tr><td>2<\/td><td>60%<\/td><\/tr><tr><td>3<\/td><td>55%<\/td><\/tr><tr><td>4<\/td><td>45%<\/td><\/tr><tr><td>5<\/td><td>15%<\/td><\/tr><tr><td>6<\/td><td>25%<\/td><\/tr><tr><td>7<\/td><td>50%<\/td><\/tr><tr><td>8<\/td><td><strong>75%<\/strong><\/td><\/tr><tr><td>9<\/td><td>45%<\/td><\/tr><tr><td>10<\/td><td>65%<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Especially case 8 strikes our eye, as it indicates the&nbsp;<strong>highest probability<\/strong>&nbsp;with&nbsp;75% for a potential duplicate payment. Case 10 (65%) and case 2 (60%) are following closely. Now we only need to put the results in a certain order. Starting with the highest probability and ending with the lowest. Start further&nbsp;<strong>investigations<\/strong>&nbsp;at case 8, followed by case 10 and case 2.<\/p>\n\n\n\n<p>Would you have chosen this order before?<\/p>\n\n\n\n<p>Yes?<\/p>\n\n\n\n<p>Then you should consider playing lottery.<\/p>\n\n\n\n<p>Please note: Identifying a case with a probability of 100% does not mean, that you found a&nbsp;<strong>duplicate payment<\/strong>&nbsp;in your SAP system.&nbsp;It is to be understood as a strong indication of a&nbsp;<strong>potential<\/strong>&nbsp;twice payed invoice.<\/p>\n\n\n\n<p>We already integrated an optimized duplicate payment analysis in zapliance, so that you don\u2019t need to check document types or posting dates yourself anymore. Furthermore, our analyses&nbsp;are even more sophisticated, supplied with Business Intelligence methods and are constantly being improved. Let zapliance automate&nbsp;everything that can be automated&nbsp;and use your valuable time to audit what must&nbsp;be audited. Because nobody likes to deal with&nbsp;<strong>False Positives<\/strong>, right?<\/p>\n\n\n\n<p>If&nbsp;you have any questions \/ suggestions \/ ideas, or already did duplicate payment analytics by yourself, please contact us&nbsp;<a href=\"mailto:info@zapliance.com\">here<\/a>.<\/p>\n\n\n\n<p>In the next series, you will learn how to use the internal control system of SAP to investigate parts&nbsp;of the chosen criteria. By using the internal control system, you can partially prevent duplicate payments in the origin. In addition, I will provide you with a step-by-step instruction for your SAP customizing settings to prevent duplicate payments from occurring.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u201cHow can we reduce the amount of results of twice payed invoices?\u201d was a question in the preparation of this blog post. In collaboration with the Professor and my vague recollection of past business administration lectures, we opted for a utility analysis. Therefore, the combination of Professional Judgement and hard facts of data analytics should [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":10699,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[38,37,40],"tags":[],"class_list":["post-11346","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-en-audit","category-en-compliance","category-en-finance"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Duplicate Payments in SAP: Reducing False Positives using a Utility Analysis - zapliance<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/zapliance.com\/en\/blog\/duplicate-payments-in-sap-reducing-false-positives-using-a-utility-analysis\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Duplicate Payments in SAP: Reducing False Positives using a Utility Analysis - zapliance\" \/>\n<meta property=\"og:description\" content=\"\u201cHow can we reduce the amount of results of twice payed invoices?\u201d was a question in the preparation of this blog post. In collaboration with the Professor and my vague recollection of past business administration lectures, we opted for a utility analysis. 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