valid as of May 23, 2022
The zapAudit web application uses more than 150 audit indicators to analyze SAP data for profitability, accounting compliance, access protection, and process standardization. It automates data collection and data processing, taking into account methods of econometrics, statistics, and process mining. The analysis includes the reconstruction and evaluation of all business processes such as purchasing, sales, asset accounting, financial accounting, access authorizations, including separation of duties (SoD)) conflicts, superuser, and much more. All results are available via the interactive front-end in the browser for analysis by any number of users (zapAudit report) or can be exported as Excel (exports zapAudit report data). It is possible to evaluate and acknowledge the results directly in the software (Professional Judgement).
A zapAudit project analyzes exactly one company code for one fiscal year. It includes the FI data for exactly one fiscal year from one SAP company code on one SAP client. Change documents, asset data, master data, and other data from 1.5 to 2 years in the past are also taken into account for each project for the complete reconstruction of all business processes. A zapAudit project goes through the following phases:
The Response Key to be purchased are specified in the offer according to the following parameters:
Performance Period: the performance period for the use of the software starts with your acceptance of the offer (the purchase of the digital product) and ends after the term formulated in the offer. During this period, zapAudit Response Keys can be used to activate zapAudit projects.
SAP clients: If the quotation specifies a limitation of clients, this limitation applies to the specified number of clients within an SAP system.
SAP company codes: If the offer includes a limitation of company codes, this limitation applies to the specified number of company codes within an SAP client.
Fiscal years: If the offer provides for a limitation of fiscal years, this limitation applies to the named fiscal years in SAP.
Number of users: unlimited.
Number of zapAudit projects: unlimited.
For the analysis, all required data is copied from SAP and stored locally in the installation path. The SAP data does not leave the company.
zapliance GmbH has no access to the zapAudit installation or the data of the zapAudit projects.
General requirements for the use of zapAudit
Additional requirements for the data migration phase
Prerequisites for the data processing phase
The Customer shall ensure the logical and physical security of the IT infrastructure on which the Digital Products, the data generated by the Digital Products and/or zapAudit are operated, or to which the Digital Products, the data generated by the Digital Products and/or zapAudit are transported or transferred. In addition, the client guarantees the interface security between the SAP systems, zapAudit as well as the web browser that is accessed. Subject to the provision in section 7 of the GTC, zapliance GmbH is not liable for damages due to lack of access protection, lack of security, lack of archiving, and lack of encryption of the client’s data.
valid as of May 23, 2022
The web application zapCash detects multiple recorded liabilities within an SAP client by artificial intelligence (hereafter “AI”). In this way, double payments within a group can be analyzed, found and reclaimed even across company boundaries. With the help of zapCash, the user checks whether a double-entry liability exists and evaluates the results of the check directly in the software (hereinafter “Professional Judgement”). The AI patterns and Professional Judgements are then transmitted to zapliance without the SAP data. The AI algorithms then estimate the likelihood of two liabilities being double-entered liabilities. This result is sent to the user for import and therefore continuously ensures optimal prioritization of potential duplicate payments.
A zapCash project examines selected company codes within a specified SAP client and identifies potentially double-entered liabilities for selected fiscal years. A zapCash project goes through the following phases:
The Response Key vouchers to be purchased are specified in the offer according to the following parameters:
Performance Period: The performance period for using the software starts with your acceptance of the offer (the purchase of the digital product) and ends after the term formulated in the offer. During this period, zapCash projects can be activated.
SAP clients: If the offer specifies a limitation of clients, this limitation applies to the specified number of clients within an SAP system.
SAP company codes: If the offer includes a limitation of company codes, this limitation is valid for the mentioned number of company codes within one SAP client.
Fiscal years: If the offer provides for a limitation of fiscal years, this limitation applies to the named fiscal years in SAP.
Number of users: unlimited.
Number of zapCash projects: unlimited.
zapliance has no access to the zapCash installation or the data of the zapCash projects.
In order to obtain better results and fewer so-called false positives, the AI also analyzes text fields and business partner details, among other things. The analysis, which is run locally on the customer’s computer, is performed without pseudonymization of data fields that could contain personal data. zapliance has no access to the customer’s computer.
General requirements for the use of zapCash
Additional requirements for the data migration phase
Prerequisites for the data processing phase
The client ensures the logical and physical security of the IT infrastructure on which the digital products, the data generated by the digital products and/or zapCash are operated, or to which the digital products, the data generated by the digital products and/or zapCash are transported or transferred. In addition, the client guarantees the interface security between the SAP systems, zapCash as well as the web browser that is accessed. Subject to the provision in section 7 of the GTC, zapliance GmbH is not liable for damages due to lack of access protection, lack of security, lack of archiving, and lack of encryption of the client’s data.
valid as of March 1, 2022
Customer Success
Customer Success is a mandatory service as part of a paid digital product. The service period depends on the service period of the paid digital product. Our service hours are from Monday to Friday in the time from 9:00 to 17:00 CET.
The following services are part of Customer Success:
Our Knowledge Base contains additional useful information about the use of the software as well as the interpretation of the data.
Our software is under continuous development. During the service period, all product updates as well as product upgrades are included. Your Customer Success Specialist as well as our support will assist you with the installation of the new software version upon request.
The Customer Success offer does not include content-related questions, questions about indicators, the test procedure and embedding the software in the company processes. These company- and project-specific issues are addressed in the workshops.
Collective AI Assurance
Digital products that are AI-enabled receive regular AI updates through Collective AI Assurance, which is not only trained based on zapliance’s own data, but additionally includes the experience of all zapliance customers.
zapliance’s internal quality controls ensure that the AI algorithms are trained as heterogeneously as possible and that the evaluations given by the customer are plausible and comprehensible. zapliance checks the quality of the AI and makes recommendations on how to proceed.
zapliance checks the quality of the professional judgements and reviews the underlying documentation after the AI update. The quality review takes place no more than once per month.
Number of AI updates: Within the performance period, zapliance provides an unlimited number of AI updates.
Number of quality reviews: Quality reviews are performed after each AI update. If the AI updates are more frequently utilized than once per month, the quality review will take place once per month.
Service period: The service period for using Collective AI Assurance begins with your acceptance of the offer (the purchase of the digital product) and ends after the term defined in the offer.
Workshops
zapliance conducts workshops in cooperation with the customer to teach the technical basics and methods of the products based on the customer-specific data analysis results.
The requirements for conducting a workshop are:
The service provision of the workshop is specified in the offer based on the following parameters:
Service period: The service period for the execution of the workshop begins with your acceptance of the offer (the purchase of the digital product including the booking of the service) and ends after the term formulated in the offer.
Scope of service: The scope of service defines the number and duration of the dates. zapliance reserves the right to change the date or time of the workshop at any time prior to the start of the workshop.
The documentation and evaluation of the recommendations made by zapliance during the workshop and their possible implementation is explicitly the responsibility of the customer. zapliance is not responsible for the implementation or elimination of any identified risks, control weaknesses, or errors.
Location of Service: The workshops offered can be provided either via web conference or face-to-face.
Number of Participants: The number of participants determines the client’s maximum number of participants.
SAP posting groups: If the offer specifies a limitation of company codes, this limitation applies to the specified number of company codes.
Number of fiscal years: If the offer provides for a limitation of fiscal years, this limitation applies to the named fiscal years in SAP.
The workshop language is German or English. zapliance is entitled to subcontract the service after prior information of the customer.
All confidential, company-related information exchanged during the workshop is subject to confidentiality, regardless of the form in which it was transmitted. The Information recipient shall protect the confidential information using security measures at least equal to the measures the information recipient takes to protect its own similarly confidential information, but at least equal to those reasonably necessary for safekeeping, and shall use it only for the purposes set forth in this agreement. The parties shall be entitled to disclose the confidential information to their employees, agents, contractors and consultants on a “need to know” basis, provided that the relevant party disclosing confidential information has entered into a non-disclosure agreement with the aforementioned parties, the terms of which are equivalent to those of this agreement, and provided that the party disclosing the information can demonstrate the existence of such an agreement, should this be requested by the other party.
The product descriptions valid until 28.02.2022 can be provided on request.